In Japanese hataraku means work. If you divide the word, you get hata, which means 3rd person, and raku, which is translated as relax. Hataraku could literally mean effort that makes the surrounding people comfortable. How unique, working to make our customers and supervisors happy! But how many of us do make our supervisors and customers happy with our efforts at work. What prevents us from making the atmosphere at work relaxing and comfortable?
Have you ever called someone or emailed someone many times, without receiving a reply? Have you had coworker that was rude with customers, or associates? Have you had experience with people who didn’t care about your concerns? These people definitely do not fit into the definition of work of making people comfortable.
But what makes these people so callous? The person, who does not return your calls, does not care about your time or efforts. The person, who is rude with the customers, belittles the consumer. The person, who avoids your concerns, does not care about you. Sometime we don’t even realize that we have become arrogant and lazy at work. We start to consider work as only a source of our paycheck.
If we work to satisfy our customers and our bosses as our primary goal at work, the office environment will be less stressful, and more enjoyable. Not only have we created a pleasant environment, but we have planted the seed of joy in our future.